The questions we actually get asked.

PNG, JPG, SVG, PDF, AI, and PSD. PNG with a transparent background is the safest bet for DTF.

300 DPI at print size for raster files. Vector (SVG/AI/PDF) scales infinitely — use it when you can.

Yes, on every DTF order. Our file-check team isolates the print area before pressing. Want to preview it yourself? Use the Mockup Studio on any product page.

Always. If a file won't press cleanly we email you a free fix recommendation before charging your card. No silent failures.

We print in CMYK + white underbase. If you need an exact Pantone match, send the PMS code in the order notes and we'll match as closely as the printer allows.

Order by 2 PM ET → pressed the same day. Order by 8 PM ET → ready next morning. Larger jobs (50+ shirts) take 1–2 business days.

Yes. Text (631) 452-4075 before noon ET for same-day rush. See Shipping for fees.

8 PM ET every day. After that, your order goes into the next morning's queue.

1951 Ocean Ave, Suite 4A, Ronkonkoma, NY 11779. Free, no appointment needed during shop hours.

Flat $9.95 anywhere in the lower 48 via USPS Priority or UPS Ground. Tracking emails when the label prints. Full detail on the Shipping page.

All major cards, Apple Pay, Google Pay, and Link via Stripe. Approved wholesale accounts get Net-30 invoicing.

Yes — Stripe handles every transaction. We never see or store your card number.

If we press it wrong, you get a free reprint or a full refund — your choice. Notify within 7 days with a photo. Full details on the Returns & Reprints page.

If we haven't started pressing yet, email us immediately and we'll swap it for free. Once it's on the sheet, the reprint is at cost (we waive the press fee).

One large sheet packed with multiple designs you cut apart yourself. Cheapest way per square inch — perfect for resellers and high-volume jobs.

22″ wide × 240″ long. Pick any length in 12″ increments using the builder.

Standard DTF for cotton/blend apparel. Hard DTF for polyester, nylon, and performance wear. UV DTF for hard surfaces (glass, metal, plastic) — peel and stick, no heat.

Standard DTF: 315°F, 12 sec, firm pressure, cold peel. Hard DTF: 275°F, 10 sec, hot peel. Each order ships with a card.

Upload your art on any product page. The tool drops it on a garment preview, lets you scale and position, and shows a realistic mockup before you order. The same file preloads at checkout — no double upload.

Sí. Llamadas, WhatsApp y correo — todo el equipo atiende en español.

Anthony, the owner, answers most messages personally. Phone, WhatsApp, or email all go to a human within hours, not days.